Shipping & Customs
Our artisans start making your shoes or accessories as soon as your order is received. Orders require 10 working days of production time and dispatched within one (1) day after the production has finished. Read more about our process here.
We ship worldwide with DHL. Shipping costs may vary depending upon the rates offered by DHL for each country which will be calculated automatically at checkout.
By the way, the shipping is on us if you spend over 1,000 Euros (around $1200). You are still responsible for any customs duties incurred.
The customer is responsible for any duties, taxes and all expenses required by the country of destination at the customs. To find out whether you have to pay customs duties upon the arrival of your shipment, please refer to your local customs office (or their website) for more information. Most countries allow up to a certain value of goods into the country without requiring additional duties or taxes. Unfortunately, we have no control over how your country determines customs duties, and any collection of duties goes to your government—not to AnatolianCraft.